000 00614cam a2200217 4500
001 9410334
008 090401t1994 xxu||||| |||| 00| 0 eng d
035 _a(Sirsi) 9410334
060 _aWX 520.
100 _aRichardson, J
245 _aResponding to patients :
_b how to get and use patients' views to improve your service
260 _bLewisham Hospital NHS Trust,
_c1994
300 _a62p
591 _aU
650 _aPatient satisfaction
650 _aQuality of health care
650 _aQuality assurance, health care
650 _aSurveys
710 _aLewisham Hospital NHS Trust
942 _n0
999 _c13900
_d13900