| 000 | 00659cam a2200241 4500 | ||
|---|---|---|---|
| 008 | 141030n2012 000 0 eng u | ||
| 020 | _a9780071771320 | ||
| 035 | _a(Sirsi) a65076 | ||
| 060 | _aWLM 870. | ||
| 100 | 1 | _aPatterson, K | |
| 245 |
_aCrucial conversations : _b tools for talking when stakes are high / _c Kerry Patterson [et al] |
||
| 250 | _a2nd ed. | ||
| 260 |
_aLondon : _b McGraw-Hill, _c 2012 |
||
| 300 | _axviii, 244p. | ||
| 340 | _aBook | ||
| 650 | 2 | _aCommunication | |
| 650 | 2 |
_aInterpersonal relations _96656 |
|
| 650 | 2 | _aLeadership | |
| 700 | 1 | _aGrenny, J | |
| 700 | 1 | _aMcMillan, R | |
| 700 | 1 | _aSwitzler, A | |
| 942 |
_n0 _02 |
||
| 999 |
_c19948 _d19948 |
||