| 000 | 00434nam a22001217a 4500 | ||
|---|---|---|---|
| 008 | 150327b2011 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781563273759 | ||
| 100 | _aKenney, C | ||
| 245 |
_aTransforming health care : _bVirginia Mason Medical Center's pursuit of the perfect patient experience |
||
| 260 |
_aNew York, NY : _bCRC Press Taylor and Francis Group, _c2011 |
||
| 500 | _aOn loan from ES to Richard Greenall (B6962) | ||
| 942 | _n0 | ||
| 999 |
_c33583 _d33583 |
||