| 000 | 00486cam a2200145 4500 | ||
|---|---|---|---|
| 001 | 9780787957094 | ||
| 008 | 081104t2001 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780787957094 | ||
| 100 | _aMadonik, Barbara G | ||
| 245 | 0 | _aI hear what you say, but what are you telling me? : the strategic use of nonverbal communication in dispute resolution | |
| 260 |
_aSan Francisco, Calif.; Chichester : _bJossey-Bass, _c2001 |
||
| 300 | _a288p. | ||
| 690 | _aMediation | ||
| 999 |
_c43864 _d43864 |
||