000 00391cam a2200121 4500
001 1860161995
008 040609t2004 xxu||||| |||| 00| 0 eng d
020 _a1860161995
110 _aRoyal College of Physicians
245 0 _aHow user friendly is your outpatient department? A guide for improving services
260 _bRoyal College of Physicians,
_c2004
690 _aOutpatient Clinics
_914592
999 _c49303
_d49303