000 01036cam a2200169 4500
001 1482299682
008 151221t2015 xxu||||| |||| 00| 0 eng d
020 _a1482299682
020 _a9781482299687
100 _aKenny, C
245 2 _aA leadership journey in healthcare: Virginia Mason's story
260 _aBoca Raton, FL
_bCRC Press
_c2015
520 _aThis book is an inside look at process improvement from a world leader in lean methods for healthcare. Chapters cover: to be the quality leader and transform health care; strategic plan - the power of alignment; new management method, new ways to lead; respect for people: essential to the Virginia Mason production system; we are a leadership team, not a compilation of leaders; identifying talent, developing leaders'; a very different kind of board; Virginia mason's essential elements -optimism, humility, teamwork, courage, transparency, alignment, learning organization, accountability, urgency.
690 _aLeadership
690 _aQuality Assurance
999 _c56314
_d56314