000 00579cam a2200169 4500
001 1466594888
008 161006t2016 xxu||||| |||| 00| 0 eng d
020 _a1466594888
020 _a9781466594883
100 _aMorrow, R
245 0 _aLeading high-reliability organizations in healthcare
260 _aNew York
_bProductivity Press
_c2016
520 _aThis book details the attributes and practices that help high-reliability organisations excel in the service they provide to their customers.
690 _aQuality Assurance
690 _aLeadership
999 _c56380
_d56380