000 00577cam a2200193 4500
001 NMDX4617
008 120401t2009 xxu||||| |||| 00| 0 eng d
020 _a9780470377024
080 _aW 84.7 PUT
100 _aFrampton, Susan B.
245 _aPutting patients first : best practices in patient-centered care
250 _a2nd ed.
260 _aSan Francisco
_bJossey-Bass
_c2009
500 _aMonograph
500 _aPrevious ed.: 2003.
500 _axl, 323p. : ill. ; 24cm.
500 _aIncludes bibliographical references and index.
700 _aCharmel, Patrick A.
999 _c75099
_d75099