000			01834cam a2200205 4500
001			1138498793
008			180914t2019 xxu||||| |||| 00| 0 eng d
020			_a1138498793
020			_a9781032178592
100			_aWard, Adam
245		0	_aLean design in healthcare : _ba journey to improve quality and process of care
260			_aNew York : _bRoutledge, _c2019
300			_a145 p. : ill. ; 26 cm
520			_aThis book gives the reader an inside look at creating a new healthcare service using practical examples and scenarios one would face if doing it themselves. This book chronicles the journey of a fictitious healthcare delivery organization using the Simpler Design System principles based on Lean methodologies. While the characters and actual story is fictitious, it is based on the journey many healthcare systems and clients have taken, the issues they have faced, and the successes and failures they've had. Tools and approaches used are based on the actual work of Simpler. The story format engages readers and is intended to motivate and inspire executive teams to use the tenets of the book as a guide to launch their own successful implementation of an idea-to-launch methodology. Tools include those gleaned from actual application of Lean Product Development, Agile, Design for Six Sigma, and Design Thinking Principles. Through engaging storytelling and practical theory, this book is written from the perspective of a physician leader that agrees to be the executive sponsor for a service redesign. As the story progresses, the sponsor becomes fascinated with the process and becomes the first VP of Innovation within his organization.
650			_aQuality improvement
650			_aDelivery of healthcare
650		4	_aTotal quality management _98157
650		4	_aEfficiency _96000
942			_n0
999			_c79576 _d79576