000			01987cam a2200277 4500
001			0749463554
008			160113t2011 xxu||||| |||| 00| 0 eng d
020			_a0749463554
020			_a9780749463670 (ebk.)
100			_aLewis, Sarah [1957-]
245		0	_aAppreciative inquiry for change management : using AI to facilitate organizational development
250			_a1st paperback ed.
260			_aLondon; Philadelphia : _bKogan Page _c2011
300			_axii, 214 p. : ill. ; 24 cm.
520			_a""Appreciative Inquiry (AI) is one of the most exciting and increasingly recognized concepts being used to facilitate organizational change. This book studies AI in depth, illustrating the method of asking particular questions and envisioning the future, encouraging staff to consider both the positive and negative systems in place and to recognize the need to implement change. It demonstrates how AI can be practically applied by combining the skills, perspectives and approaches presented here into a practical conversational approach to organizational challenges. It also takes a look at other techniques used to create change through conversation. Case studies from organizations that have already integrated conversational methods into their change management practice show why the processes are valuable, why they are effective, and how to generate such conversations yourself. Written in jargon-free language, this is an excellent resource for discovering the benefits that conversational techniques can have on an organization and its performance""-- Provided by publisher.
520			_aIncludes bibliographical references (p. [204]-209) and index."
650			_aHealth Facilities
650			_aHospitals
690			_aOrganizational change-Management
690			_aAppreciative inquiry
690			_aManagement-Employee participation
690			_aOrganizational effectiveness
700			_aPassmore, Jonathan
700			_aCantore, Stefan
999			_c83377 _d83377