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Conciliation in healthcare : managing and resolving complaints and conflict

Ward Platt, A

Conciliation in healthcare : managing and resolving complaints and conflict - Oxford : Radcliffe, 2008 - 129p. - Book

ISBN: 9781846190858

Subjects--Topical Terms:
Personal and professional development
Complaints
Communications
Patient satisfaction
National health service

Dewey Class. No.: 650.13

National Library of Medicine Call No.: WX 555

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