Conciliation in healthcare (Record no. 13235)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00637cam a2200229 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 090619n2008 000 0 eng u |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781846190858 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (Sirsi) a49837 |
| 060 ## - NATIONAL LIBRARY OF MEDICINE CALL NUMBER | |
| Classification number | WX 555 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 650.13 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Ward Platt, A |
| 245 ## - TITLE STATEMENT | |
| Title | Conciliation in healthcare |
| Remainder of title | : managing and resolving complaints and conflict |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Oxford : |
| Name of publisher, distributor, etc. | Radcliffe, |
| Date of publication, distribution, etc. | 2008 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 129p. |
| 340 ## - PHYSICAL MEDIUM | |
| Material base and configuration | Book |
| 650 #2 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Personal and professional development |
| 650 #2 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Complaints |
| 650 #2 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Communications |
| 650 #2 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Patient satisfaction |
| 650 #2 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | National health service |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Suppress in OPAC | Do not Suppress in OPAC |
| Koha issues (borrowed), all copies | 2 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type | Collection code | Total Renewals | Date last checked out |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Ferriman information and Library Service (North Middlesex) | Ferriman information and Library Service (North Middlesex) | Shelves | 03/08/2012 | W 85 PLA | 07036728 | 07/06/2022 | 07/06/2022 | Book | ||||||||||
| Hirson Library (St Helier) | Hirson Library (St Helier) | Shelves | 20/04/2022 | 1 | WX 85 | 006812 | 14/07/2023 | 20/04/2022 | Book | 12/07/2023 | ||||||||
| National Library of Medicine | Lewisham and Greenwich NHS Trust Library | Lewisham and Greenwich NHS Trust Library | Shelves - LEW | 03/05/2012 | WX 555 | L03358 | 27/03/2015 | 1 | 27/03/2015 | Book | ||||||||
| National Library of Medicine | Lewisham and Greenwich NHS Trust Library | Lewisham and Greenwich NHS Trust Library | Shelves - LEW | 03/05/2012 | WX 555 | L03356 | 27/03/2015 | 2 | 27/03/2015 | Book | ||||||||
| Whipps Cross Library (Barts Health) | Whipps Cross Library (Barts Health) | Shelves | 20/04/2022 | W 085 PLA | N03289 | 20/04/2022 | 20/04/2022 | Book | Newham collection at Whipps Cross | |||||||||
| Whipps Cross Library (Barts Health) | Whipps Cross Library (Barts Health) | Shelves | 20/04/2022 | 1 | WX229 PLA | T03812 | 12/10/2023 | 20/04/2022 | Book | 2 | 28/06/2023 |