The patient experience book a collection of the NHS Institute for Innovation and Improvement's guidance and support
The patient experience book a collection of the NHS Institute for Innovation and Improvement's guidance and support
- Coventry NHS Institute for Innovation and Improvement 2013
Monograph 92 p.
<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal" align="justify"><span style="COLOR: #5b5e63; FONT-SIZE: 10.5pt; mso-bidi-font-family: Arial" lang="EN-GB"><span style="COLOR: #333333; FONT-SIZE: 8pt">At the NHS Institute, we have worked on a number of programmes and developed materials that aim to support the NHS to improve patient experience, in particular the Patient Experience Learning Programme; Transforming Patient Experience: the essential guide and the NHS Patient Feedback Challenge. We wanted to pull together our 'institutional memory' and hand it over to everyone who will be working in the new landscape to improve the experiences of people who use health and social care services, their carers and their families. This book is for people with designated responsibility for improving patient experience - both as provides and commissioners.</span></span></p>
9781907805288
W 84.7 NHS
Monograph 92 p.
<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal" align="justify"><span style="COLOR: #5b5e63; FONT-SIZE: 10.5pt; mso-bidi-font-family: Arial" lang="EN-GB"><span style="COLOR: #333333; FONT-SIZE: 8pt">At the NHS Institute, we have worked on a number of programmes and developed materials that aim to support the NHS to improve patient experience, in particular the Patient Experience Learning Programme; Transforming Patient Experience: the essential guide and the NHS Patient Feedback Challenge. We wanted to pull together our 'institutional memory' and hand it over to everyone who will be working in the new landscape to improve the experiences of people who use health and social care services, their carers and their families. This book is for people with designated responsibility for improving patient experience - both as provides and commissioners.</span></span></p>
9781907805288
W 84.7 NHS