The patient experience book (Record no. 75332)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01573cam a2200169 4500 |
| 001 - CONTROL NUMBER | |
| control field | NMDX5694 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 120401t2013 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781907805288 |
| 080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER | |
| Universal Decimal Classification number | W 84.7 NHS |
| 110 ## - MAIN ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | NHS Institute for Innovation and Improvement |
| 245 ## - TITLE STATEMENT | |
| Title | The patient experience book |
| Remainder of title | a collection of the NHS Institute for Innovation and Improvement's guidance and support |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Coventry |
| Name of publisher, distributor, etc. | NHS Institute for Innovation and Improvement |
| Date of publication, distribution, etc. | 2013 |
| 500 ## - GENERAL NOTE | |
| General note | Monograph |
| 500 ## - GENERAL NOTE | |
| General note | 92 p. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | <p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal" align="justify"><span style="COLOR: #5b5e63; FONT-SIZE: 10.5pt; mso-bidi-font-family: Arial" lang="EN-GB"><span style="COLOR: #333333; FONT-SIZE: 8pt">At the NHS Institute, we have worked on a number of programmes and developed materials that aim to support the NHS to improve patient experience, in particular the Patient Experience Learning Programme; Transforming Patient Experience: the essential guide and the NHS Patient Feedback Challenge. We wanted to pull together our 'institutional memory' and hand it over to everyone who will be working in the new landscape to improve the experiences of people who use health and social care services, their carers and their families. This book is for people with designated responsibility for improving patient experience - both as provides and commissioners.</span></span></p> |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="http://www.institute.nhs.uk/images/documents/Share%20and%20network/PEN/9340-2900792-TSO-Patient%20Experience_ACCESSIBLE2.pdf">http://www.institute.nhs.uk/images/documents/Share%20and%20network/PEN/9340-2900792-TSO-Patient%20Experience_ACCESSIBLE2.pdf</a> |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Ferriman information and Library Service (North Middlesex) | Ferriman information and Library Service (North Middlesex) | Shelves | 07/06/2022 | W 84.7 NHS | 07/06/2022 | 07/06/2022 | Book |