Compassion, caring and communication

Smith, Barbara

Compassion, caring and communication - Abingdon Taylor and Francis 2013 - 47 p. - Nursing and Health Survival Guides .

Cover; Copyright Page; Table of Contents; Conduct and Care Provision; Compassion; Using a strengths-based approach; Person-centred care; Holistic care; Caring; Care planning; Care pathways; The Caring Model; Critical junctures; Dignity and privacy; Dignity in care; Putting ourselves in the patient's shoes; Culturally sensitive healthcare; Discrimination; Supporting cultural needs; Supporting religious needs; Background information about some of the world's religions; Spirituality; Reflective practice; Clinical supervision; Dealing with complaints; Incident reporting and analysis; Governance; Clinical practice benchmarkingKeeping a reflective diary; Communication; Good practice for communicating effectively; Active listening; Times of silence; Tips for verbal handovers; Written documentation; Common communication problems; Assessing communication.

Compassion, caring and communication are all fundamental parts of patient care and something all health and social care workers encounter on a daily basis. This user-friendly reference guide will help you care for your patients in a person-centred way.

1317906209 9781317906209


NURSING CARE, methods
NURSING CARE, psychology
NURSE-PATIENT RELATIONS
PATIENT-CENTRED CARE
EMPATHY
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