The complete guide to preparing and implementing service level agreements (Record no. 447)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00891cam a2200253 4500 |
| 001 - CONTROL NUMBER | |
| control field | A012351 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 090401t2001 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 1856044106 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (Sirsi) i9781856044103 |
| 060 ## - NATIONAL LIBRARY OF MEDICINE CALL NUMBER | |
| Classification number | Z 680. |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal author | Pantry, Sheila |
| 245 14 - TITLE STATEMENT | |
| Title | The complete guide to preparing and implementing service level agreements |
| 250 ## - EDITION | |
| Edition statement | 2nd ed. |
| 260 ## - PUBLICATION INFORMATION | |
| Publisher | Library Association Publishing : |
| Place of publication | London, |
| Date | 2001 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Physical description | 194p |
| 520 ## - ABSTRACT | |
| Abstract | Offering librarians and information managers practical, step-by-step guidance to constructing and implementing a service level agreement, this text explains the fundamentals and uses case studies, examples and helpful checklists. |
| 650 ## - SUBJECT HEADINGS | |
| Subject term | Contracts |
| 650 ## - SUBJECT HEADINGS | |
| Subject term | Library services |
| 650 ## - SUBJECT HEADINGS | |
| Subject term | Information services |
| 650 ## - SUBJECT HEADINGS | |
| Subject term | Management |
| 650 ## - SUBJECT HEADINGS | |
| Subject term | Quality control |
| 700 ## - ADDED PERSONAL NAME | |
| Added personal author | Griffiths, P |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Suppress in OPAC | Do not Suppress in OPAC |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Date last borrowed | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Wessex | CEME Library (NELFT) | CEME Library (NELFT) | Shelves | 24/04/2023 | Z 110 | NE14125 | 24/04/2023 | 24/04/2023 | Book | |||||||
| National Library of Medicine | Lewisham and Greenwich NHS Trust Library | Lewisham and Greenwich NHS Trust Library | Shelves | 16/06/2006 | 3 | Z 680 | W0000661 | 27/03/2015 | 08/09/2008 | 1 | 27/03/2015 | Book | ||||
| National Library of Medicine | Lewisham and Greenwich NHS Trust Library | Lewisham and Greenwich NHS Trust Library | Shelves - LEW | 01/12/2006 | 42 | Z 680 | 09076 | 27/03/2015 | 30/05/2013 | 1 | 27/03/2015 | Book |