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The complete guide to preparing and implementing service level agreements

By: Contributor(s): Publication details: Library Association Publishing : London, 2001Edition: 2nd edDescription: 194pISBN:
  • 1856044106
Subject(s): NLM classification:
  • Z 680.
Summary: Offering librarians and information managers practical, step-by-step guidance to constructing and implementing a service level agreement, this text explains the fundamentals and uses case studies, examples and helpful checklists.
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Holdings
Item type Home library Class number Copy number Status Date due Barcode
Book CEME Library (NELFT) Shelves Z 110 (Browse shelf(Opens below)) Available NE14125
Book Lewisham and Greenwich NHS Trust Library Shelves - LEW Z 680 (Browse shelf(Opens below)) 1 Available 09076
Book Lewisham and Greenwich NHS Trust Library Shelves Z 680 (Browse shelf(Opens below)) 1 Available W0000661

Offering librarians and information managers practical, step-by-step guidance to constructing and implementing a service level agreement, this text explains the fundamentals and uses case studies, examples and helpful checklists.

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