Develop your interpersonal and self-management skills : (Record no. 60162)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00842cam a2200193 4500 |
| 001 - CONTROL NUMBER | |
| control field | C719 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 210512t2016 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9781846191077 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9781315358130 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal author | Stainsby, Karen |
| 245 #0 - TITLE STATEMENT | |
| Title | Develop your interpersonal and self-management skills : |
| Subtitle | a practical resource for healthcare administrative and clerical staff |
| 260 ## - PUBLICATION INFORMATION | |
| Place of publication | Boca Raton, FL : |
| Publisher | CRC Press, |
| Date | 2016 |
| 520 ## - ABSTRACT | |
| Abstract | Aimed at all healthcare professionals, including administration and clerical staff, particularly those with direct patient contact, this easy to comprehend book covers angry, upset and abusive patients (and visitors). |
| 650 ## - SUBJECT HEADINGS | |
| Subject term | Medical personnel and patient |
| 650 ## - SUBJECT HEADINGS | |
| Subject term | Interpersonal communication. |
| 650 ## - SUBJECT HEADINGS | |
| Subject term | Communication in medicine. |
| 650 ## - SUBJECT HEADINGS | |
| Subject term | Self-management (Psychology) |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Suppress in OPAC | Do not Suppress in OPAC |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Ferriman information and Library Service (North Middlesex) | Ferriman information and Library Service (North Middlesex) | Shelves | 03/08/2012 | WLM 870 STA | 07395256 | 07/06/2022 | 07/06/2022 | Book | |||||
| Newcomb Library at Homerton Healthcare | Newcomb Library at Homerton Healthcare | Shelves | 19/09/2014 | HF 100 STA | HOM1023 | 29/09/2022 | 29/09/2022 | Book |