User feedback in maternity services (Record no. 75936)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01487cam a2200169 4500 |
| 001 - CONTROL NUMBER | |
| control field | NMDX6903 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 120401t2016 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781909029675 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Wenzel, Lillie |
| 245 ## - TITLE STATEMENT | |
| Title | User feedback in maternity services |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | London |
| Date of publication, distribution, etc. | 2016 |
| 500 ## - GENERAL NOTE | |
| General note | E-books |
| 500 ## - GENERAL NOTE | |
| General note | 69 p. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | <div class="field field-name-field-intro field-type-text-long field-label-hidden view-mode-full" style="margin: 0px 0px 1em; padding: 0px; font-size: 1.1em; color: #222222; font-family: Arial, sans-serif;"><span style="font-size: 10pt;">Patient feedback is an important tool for tracking the experience of those who use NHS services and, through this, the quality of care they receive. It also plays a key role in identifying problem areas and shaping service improvements. Maternity services are using a variety of feedback mechanisms, in addition to national tools, to help them understand women’s experience of maternity services.<span style="color: #333333;">This report looks at what maternity services are doing locally to collect, analyse and act on user feedback. It describes the challenges of adopting the different approaches and highlights the features of organisations that are successful in user feedback activities.</span></span></div> |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Jabbal, Joni |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="http://www.kingsfund.org.uk/sites/files/kf/field/field_publication_file/User_feedback_maternity_Kings_Fund_Oct_2016.pdf">http://www.kingsfund.org.uk/sites/files/kf/field/field_publication_file/User_feedback_maternity_Kings_Fund_Oct_2016.pdf</a> |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Ferriman information and Library Service (North Middlesex) | Ferriman information and Library Service (North Middlesex) | Shelves | 13/10/2016 | 07/06/2022 | 07/06/2022 | Book 14-day loan |