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Develop your interpersonal and self-management skills : a practical resource for healthcare administrative and clerical staff

By:

Stainsby, Karen

Publication details: Boca Raton, FL : CRC Press, 2016ISBN:

9781846191077
9781315358130

Subject(s):

Summary: Aimed at all healthcare professionals, including administration and clerical staff, particularly those with direct patient contact, this easy to comprehend book covers angry, upset and abusive patients (and visitors).

Holdings
Item type	Home library	Class number	Status	Date due	Barcode
Book	Ferriman information and Library Service (North Middlesex) Shelves	WLM 870 STA (Browse shelf(Opens below))	Available		07395256
Book	Newcomb Library at Homerton Healthcare Shelves	HF 100 STA (Browse shelf(Opens below))	Available		HOM1023

Browsing Newcomb Library at Homerton Healthcare shelves, Shelving location: Shelves Close shelf browser (Hides shelf browser)

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Previous	HF 100 REE Managing effectively: self development through experience	HF 100 ROB A very short, fairly interesting and reasonably cheap book about knowledge management	HF 100 SAN Lean in : women, work, and the will to lead	HF 100 STA Develop your interpersonal and self-management skills : a practical resource for healthcare administrative and clerical staff	HF 100 STE The happy manifesto : make your organisation a great place to work - now!	HF 100 SYE Rebel ideas : the power of thinking differently	HF 100 SYE Black box thinking : the surprising truth about success (and why some people never learn from their mistakes) /	Next

Aimed at all healthcare professionals, including administration and clerical staff, particularly those with direct patient contact, this easy to comprehend book covers angry, upset and abusive patients (and visitors).

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